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Author Topic: Vale downgraded me without noticing I'd redeemed for an upgrade  (Read 189 times)

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Offline queenoftheuniverse

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Vale downgraded me without noticing I'd redeemed for an upgrade
« on: July 29, 2010, 07:55:39 PM »
Now, I'm aware that many sites use auto-expire for upgrades.

However, I redeemed for 6 month Lucretia a full day before my old upgrade expired but today (the day after my old upgrade expired) I find I am a free member.

It is not the upgraded ads I care about, its the fact that I have a LOT of ads running elsewhere for the upgraded ptp link at Vale.
« Last Edit: July 29, 2010, 09:22:25 PM by queenoftheuniverse »
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I am free, no matter what rules surround me. If I find them tolerable, I tolerate them; if I find them too obnoxious, I break them. I am free because I know that I alone am morally responsible for everything I do.
Robert A. Heinlein

Offline BehindBlueEyes

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Re: Vale downgraded me without noticing I'd redeemed for an upgrade
« Reply #1 on: July 30, 2010, 05:27:42 AM »
That same thing happened to me in September when I re-upgraded there.  It took over a week to get a reply from support about it. 
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